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20130228
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KPIX (CBS) 1
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CBS
Feb 14, 2013 5:00pm PST
on a cruise before? >> first and last time. >> reporter: karen and travis jackson have a teddy bear and rose waiting for their daughter. >> we boughter who a valentine. today's her birthday. >> reporter: john has a wife, daughter, sister and two nieces on board. he made them a sign that reads, thank god it's over. >> it's not the way i plan to spend valentine's but here we are. >> reporter: news crews surrounded him as he spoke to his wife over the phone. >> they want to know how the smell is on the ship. >> reporter: horrendous. >> reporter: customs and border patrol agents boarded the triumph earlier today. they are trying to speed up the customs process when the ship docks at the terminal. carnival is providing transportation and hotel rooms for the passengers. they are also giving out full refunds for the cruise, a credit towards future cruises and $500 cash. in mobile, alabama, randall pinkston, kpix 5. >>> what will the new merger between american airlines and u.s. airways do to ticket prices? we'll look into whether the merger is good or
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